Shipping Policy
Shipping & Delivery
At Northman+, we take great care in preparing and packaging every order to ensure it reaches you safely and in excellent condition.
Shipping Charges
India: Free Shipping
Rest of the World: Shipping charges are calculated at checkout based on the destination and selected shipping service.
We offer worldwide shipping through trusted international courier partners.
Order Processing & Delivery
Orders are carefully prepared before dispatch. Our customer support team is available to provide order status updates whenever required.
Standard delivery timelines are indicative and may vary depending on the product, destination, courier service, customs procedures, and other circumstances beyond our control.
For customised and made-to-order products, processing and delivery timelines may vary depending on the design, level of customisation, and type of leather selected.
Once your order has been dispatched, you will receive tracking information wherever available.
Made-to-Order Products
Made-to-order products are crafted specifically for you and require additional production time.
Please allow approximately 30-45 days for completion of made-to-order products.
The exact timeline may vary depending on the product, customisation requirements, leather availability, and production schedule.
Customs, Duties & Taxes
For orders shipped within India, applicable taxes are included in the product price as stated at checkout.
International Orders — Duties & Taxes Included
Northman+ ships international orders on a Delivered Duty Paid (DDP) basis.
This means that applicable customs duties, import taxes, and other mandatory import charges are included in your order, so you will not be required to pay additional customs duties or import taxes to the courier upon delivery.
The price you see at checkout is designed to provide a transparent purchasing experience, with no unexpected customs or duty charges upon delivery.
Northman+ will coordinate the applicable customs and import requirements with our shipping partners on your behalf.
International Shipping
We offer worldwide shipping using trusted international courier services, including DHL and FedEx, depending on the destination and service requirements.
Delivery times may vary depending on the destination country, customs clearance procedures, local courier operations, and other factors beyond our control.
Shipping Partners
Within India:
Blue Dart, Delhivery, DTDC, FedEx and other trusted logistics partners.
International:
DHL and FedEx, along with other trusted international shipping partners where required.
Northman+ reserves the right to select the most suitable courier service based on the destination, package requirements, and service availability.
Delivery Delays
While we make every effort to meet the estimated delivery timelines, delays may occasionally occur due to:
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Customs clearance procedures
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Weather conditions
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Public holidays
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Courier delays
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Incorrect or incomplete shipping information
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Import restrictions or regulatory requirements
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Circumstances beyond our control
Estimated delivery dates are therefore indicative and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address, contact number, and other required delivery information.
If incorrect or incomplete information results in a failed delivery, additional shipping or re-delivery charges may apply.
If you need to make a change to your shipping information, please contact us as soon as possible after placing your order.
Order Status & Customer Support
If you would like an update regarding your order, our customer support team will be happy to assist you.
For any questions regarding shipping or delivery, please contact:
Northman+
Email: info@northmanplus.com
Website: www.northmanplus.com
iMessage - *+91-995-340-5367*
We are committed to providing a smooth and transparent delivery experience from Northman+ to your doorstep.